Privacy Policy

Introduction

Welcome to ZOODESIGN, where we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and handle your personal data in connection with your use of our website and services.

 

Data Collection

We collect various types of information to provide and improve our services to you:

• Personal Identification Information: This includes names, email addresses, postal addresses, and credit card details.
• Business and Job Information: Details related to your business and job that are provided during transactions or through our Design Hub.
• Transactional Data: Information related to e-commerce transactions processed on our platform through Shopify and Stripe, and through our Design Hub for business and job data collection.
• Technical Data and Cookies: Data collected via cookies and similar technologies by our website and third-party services such as Facebook, Google Ads, DV360, and Klaviyo for analytics and marketing purposes.

 

Use of Data

Your data is used for the following purposes:

• To facilitate transactions and provide our services effectively.
• To improve user experience on our website.
• For internal analytics to enhance our service offerings.
• For marketing purposes to offer relevant products and promotions.

 

Data Security

Your data's security is paramount. We utilise Shopify Payments, Stripe and Paypal for secure e-commerce transactions as well as Stripe for additional transaction processing through our Design Hub.

 

Data Access and Control

Users can access, modify, or delete their personal data within their Design Hub account. This feature empowers you to control your personal information directly.

 

Data Sharing

We do not share your personal data with third parties. All collected data is solely accessed and used by our business for the purposes stated in this policy.

 

Cross-border Data Transfers

Data collected on our website may be stored and processed in any country where our service providers operate. As we are based in Australia, we comply with local regulations and ensure data protection standards are maintained.

 

Data Retention

Data is retained as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.

 

Legal Compliance

We comply with applicable Australian privacy laws and regulations. This commitment ensures that your data is handled in a lawful manner.

 

Changes to This Privacy Policy

Our Privacy Policy may change from time to time without prior notice. We encourage you to review this policy periodically to stay informed of any updates.

 

Contact Us

If you have questions or concerns about our Privacy and Data Collection Policy, please contact us through our website.